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基于因子分析和模糊综合评价法的医院药师药学服务胜任力研究
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| 篇名： | 基于因子分析和模糊综合评价法的医院药师药学服务胜任力研究 |
| TITLE： | Research on the competence of hospital pharmacists in pharmaceutical care based on factor analysis and fuzzy comprehensive evaluation |
| 摘要： | 目的 为相关学者开展药师药学服务胜任力研究和医疗机构开展药学人员的人力资源管理提供借鉴。方法以《药师药学服务胜任力评价标准（试行）》为胜任力评价指标设计调查问卷，采用方便抽样的方法，以哈尔滨市两家三级甲等医院的药学专业技术人员为调查对象。采用探索性因子分析来判断胜任力指标体系各维度以及题项是否需要进行调整；运用层次分析法计算各评价指标的最终权重；运用模糊综合评价法对药师药学服务胜任力进行综合评价。结果累计回收问卷152份，其中有效问卷142份，有效回收率为93.42％。受访者中，女性占76.8％，40岁及以下人员占60.6％，本科及以上学历人员占84.5％，中级职称人员占45.1％，工作10年及以下人员占60.6％。采用探索性因子分析共提取出4个公因子，累计方差贡献率为78.841％，分别命名为知识与技能、动机、个人素养、职业道德。药师药学服务胜任力总均分为（5.884±0.810）分，胜任力各条目发展不平衡，其中诚实守信、认真负责和爱岗敬业得分较高，统计学知识、外语知识、药物治疗评价能力得分较低。根据模糊综合评价法，最终综合评价结果为“符合”。结论药师药学服务胜任力评价指标在医疗机构药师药学服务胜任力评价上具有良好的可行性和有效性。同时，医院药师的基础知识及评价临床合理用药的能力尚需进一步提升。 |
| ABSTRACT： | OBJECTIVE To provi de reference for scholars to carry out the research on the competency of pharmacists in pharmaceutical care and the human resource management of hospital pharmaceutical personnel. METHODS The questionnaire was designed with Pharmacist Pharmaceutical Service Competency Evaluation Standard （Trial）as the competency evaluation indexes. The convenient sampling method was used to investigate the pharmaceutical technicians from two third-class grade A hospitals in Harbin. Exploratory factor analysis was used to judge whether each dimension and item of competency index system needed to be adjusted；the final weight of each evaluation index was calculated by analytic hierarchy process ；fuzzy comprehensive evaluation method was used to evaluate the competency of pharmacists in pharmaceutical care. RESULTS Totally 152 questionnaires were collected and 142 valid questionnaires were collected ，with an effective recovery rate of 93.42％. In this study ，women accounted for 76.8％，those aged 40 and below accounted for 60.6％，those with bachelor ’s degree and above accounted for 84.5％，those with intermediate professional title accounted for 45.1％，and those with 10 years of work or below accounted for 60.6％. Four common factors were extracted in exploratory factor analysis ，and the cumulative variance contribution rate was 78.841％，which were named knowledge and skills ，motivation，personal literacy and professional ethics. The average score of the pharmacist ’s pharmaceutical care competency was （5.884±0.810），and the development of various dimensions of competency was not balance ； honesty and trustworthiness ，conscientiousness and responsibility and dedication scored higher ，while the scores of statistical knowledge，foreign language knowledge and drug treatment evaluation ability were lower. According to the evaluation method of fuzzy comprehensive evaluation ，the final comprehensive evaluation result was “consistent”. CONCLUSIONS The evaluation indexes of pharmacist competency have good reliability and validity in the competency evaluation of pharmacists in medical institutions. At the same time ，the basic knowledge of 32 hospital pharmacists and their ability to participate in clinical rational drug use need to be further improved. |
| 期刊： | 2022年第33卷第02期 |
| 作者： | 闫存玲，邢玥 |
| AUTHORS： | YAN Cunling ，XING Yue |
| 关键字： | 医院药师；药学服务；胜任力；因子分析；模糊综合评价 |
| KEYWORDS： | hospital pharmacist ； pharmaceutical care ； |
| 阅读数： | 272 次 |
| 本月下载数： | 4 次 |
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